Werkstudent in der Anwenderbetreuung (w/m/d)
Deine Aufgabe ist es, in unserem Callcenter unsere Kunden in ihrem Alltagsgeschäft und bei der Einführung neuer IT-Anwendungen und Prozesse zu unterstützen. Neben der Durchführung von Problem-Analysen liegen die Schwerpunkte im Bereich der direkten Anwenderunterstützung sowie der Qualifizierung und Betreuung der Anwender*innen.
Was erwartet dich?
- Ein interessantes und vielfältiges Aufgabenspektrum rund um die Betreuung von Anwendern bei einem Premium-Automobilhersteller
- Der Umgang mit innovativen Medien und neuen Entwicklungen
- Die Mitarbeit in einem engagierten und professionellen Team
Was bieten wir dir?
- Ein befristetes Arbeitsverhältnis bis Ende 2025 mit flexiblen Arbeitszeiten in Vollzeit, Teilzeit oder als Werkstudent*in
- Die Möglichkeit, eine auch für Dich passende Mischung aus Office- und Remote Work-Zeiten zu finden
- Einen Zuschuss zur Nutzung öffentlicher Verkehrsmittel (Jobticket)
Company Doctor
Voluntarily Engaged
Parental Leave
Job Bike
Free Course Offers
Sabbatical Possible
Bonus System
Performance-Related Salary Component
Was solltest du mitbringen?
- Sowohl kommunikatives und teamorientiertes als auch selbständiges und eigenverantwortliches Arbeiten
- Eine schnelle Auffassungsgabe, analytisches Denken und strukturiertes Arbeiten
- Die sichere Beherrschung der deutschen Sprache in Wort und Schrift
Spaß, unseren Kunden am Telefon und per E-Mail freundlich und wirksam weiterzuhelfen - Keine Berührungsängste mit Digitalisierung und IT-Anwendungen (ein IT-Spezialist musst du aber nicht sein).
All levels welcome (no experience required)
Languages
Optional
Skill set
About ILTIS GmbH
Wir stehen für die erfolgreiche Implementierung neuer Geschäftsmodelle und die Umsetzung von Veränderungsvorhaben. Dabei bringen wir Fähigkeiten, Prozesse und Systeme so zusammen, dass kraft- und wirkungsvolles Handeln resultiert: seit mehr als 30 Jahren, in einer Vielzahl an Projekten, in unterschiedlichsten Kulturkreisen.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of ILTIS GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent in der Anwenderbetreuung (w/m/d) sounds promising? We're looking forward to your application.
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