Werkstudent im Customer Success Management (m/w/d)
Working student
Stuttgart
Werkstudent im Customer Success Management (m/w/d)
Was erwartet dich?
- Du unterstützt das Customer Success Team im täglichen Kundenmanagement
- Du bearbeitest Kundenanfragen und stellst Auswertungen sowie erste Lösungsvorschläge bereit
- Du unterstützt bei der Analyse von Nutzungsdaten und ROI Berechnungen
- Du arbeitest funktionsübergreifend mit Operations, Produkt und Vertriebsteams zusammen
Was bieten wir dir?
- Unsere moderne und offene Scale-up-Kultur bietet Dir Freiraum für Deinen kreativen Kopf in einem dynamischen und agilen Team
- Fail Fast, Learn Faster: Feedback ist bei uns genau das, was es sein sollte - ein elementarer Bestandteil Deiner Arbeit
- Travel by Train: Auch unsere Mitarbeiter:innen fahren Bahn! Wir bezuschussen monatlich Dein Deutschland-Ticket
- Job-Räder für alle, die lieber auf zwei Rädern unterwegs sind
- Crew-Love: Freu Dich auf regelmäßige Teamevents, spannende Gaming-Sessions u.v.m
- Stay Healthy: Mit einer vergünstigten WELLPASS-Mitgliedschaft und gesunden Snacks kannst Du Deine Akkus immer wieder aufladen
- Corporate Benefits: Entdecke eine Vielzahl attraktiver Angebote von Top-Marken mit exklusiven Rabatten
Paid Continuing Education
Parental Leave
Gym Subscription
Music Allowed at Work
Sport and Recreation Facilities
Was solltest du mitbringen?
- Du hast Interesse an Customer Success, SaaS, KI und digitalen Produkten
- Du besitzt starke Kommunikationsfähigkeiten in Deutsch und Englisch auf C1 Niveau
- Du hast Freude am Lösen von Kundenproblemen und analytisches Denken
- Du zeichnest dich durch hohe Zuverlässigkeit, Lernbereitschaft und Eigeninitiative aus
- Du kennst dich sehr gut mit MS Office, insbesondere Excel, aus
All levels welcome (no experience required)
Languages
German
English
Skill set
Microsoft Office
Microsoft Excel
Optional
Kommunikative Kompetenz
Kundenorientierung
Software as a Service
Künstliche Intelligenz
About MARKT-PILOT GmbH
Be bold, think big and grow with us! Wir sind eines der schnellst wachsenden B2B-Scale-ups in Deutschland und schaffen einen echten Mehrwert für den mittelständischen Maschinenbau. Mit unserer Software setzen wir einen neuen Standard im Ersatzteilgeschäft und ermöglichen erstmalig die vollumfängliche Markttransparenz. Unsere Kunden profitieren von bisher ungenutzten Potentialen, steigern Ihren Umsatz und erhöhen die Kundenzufriedenheit. Unser ehrgeiziges Ziel, "activating the true potential of manufacturers", erfordert eine starke Unternehmenskultur, die ihre Mitarbeiter und Mitarbeiterinnen dazu inspiriert, gemeinsam bahnbrechende Ergebnisse zu erzielen. Deshalb fördern wir eine Umgebung, in der langjähriges Know-how, eine kundenzentrierte Denkweise und kreatives Arbeiten auf die aktuellen Herausforderungen der Maschinenbauunternehmen angewendet werden.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of MARKT-PILOT GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent im Customer Success Management (m/w/d) sounds promising? We're looking forward to your application.
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