Automation Consultant for US/NA Region (m/f/d)
Permanent Employment
Ettlingen
)Automation Consultant for US/NA Region (m/f/d)
We are seeking an Automation Consultant (all genders) - Region US/NA with a passion for helping customers embark on their automation journey. In this dynamic role, you will collaborate with customers, guiding them through the evaluation of their specific needs and advising on possible applications and achievable results using our platform. You will be a key link between marketing, sales, and engineering, working together to set up and support the platform for new customers and ensure they fully understand and leverage its potential. Your ability to communicate the vision of automation, while ensuring smooth implementations, will play a critical role in customer success.
What can you expect?
- You collaborate with customers to evaluate their specific requirements, identify potential automation opportunities, and provide advice on achievable value
- You master and maintain deep product knowledge, including integrations, to effectively guide customers through the setup and deployment process
- You assist new customers with platform setup and POC guidance, ensuring they are equipped with the tools and knowledge for a successful implementation and smooth transition to our Customer Success Team
- You serve as a key technical advisor, delivering tailored solutions and answering detailed technical questions related to the integration of our automation platform in diverse IT environments
- You act as a liaison between Sales, Marketing and Customer Success, ensuring all teams are aligned in delivering an exceptional customer experience
- You share insights and feedback gained from customer engagements with internal teams to help refine and improve our offerings and represent the company at trade shows, community events, and other industry gatherings, both in person and virtually, showcasing the benefits of our automation platform
What do we offer?
- Homeoffice Equipment
- Company Pension Plan
- Flexwork
- Further Education
- Onboarding Program
- Smartphone
Company Doctor
Paid Continuing Education
Employee Discounts
Company Pension Scheme
Workplace Health Promotion
Fair Remuneration
What should you bring along?
- You have a strong customer-centric mindset with the ability to collaborate closely with customers to define and achieve their automation goals
- You possess a deep technical understanding of automation tools, platforms, and IT environments, with a talent for translating complex solutions into clear value for customers
- You have excellent communication skills, capable of conveying the vision of an automation journey in a way that inspires customers and drives adoption
- You are able to work cross-functionally with Marketing, Sales and Customer Success teams to ensure alignment and customer satisfaction
2 to 4 years of work experience required
Languages
Skill set
About ScriptRunner Software GmbH
Wir glauben, dass viele tägliche Aufgaben und Aktivitäten im IT-Betrieb mit Microsoft PowerShell intelligent, einfach und sicher automatisiert werden können. Mit unserer Software stellen wir Unternehmen ein smartes Produkt sowie umfangreiche PowerShell-Scriptsammlungen zur Verfügung. Der Fokus richtet sich auf schnelle Ergebnisse und einen hohen Nutzen für typische Anwendungsfälle und darüber hinaus.
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Our job offer Automation Consultant for US/NA Region (m/f/d) sounds promising? We're looking forward to your application.
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