Werkstudent Kundensupport für DMS und Workflowlösungen (m/w/d)
Working student
Bielefeld
Werkstudent Kundensupport für DMS und Workflowlösungen (m/w/d)
Was erwartet dich?
- Du unterstützt unsere Kund:innen per Telefon, Ticket und E-Mail für unsere DMS- und Workflowlösungen und beantwortest dabei sowohl externe als auch interne Anfragen individuell und umfassend
- Du koordinierst und organisierst Anfragen rund um DMS- und Workflow-Lösungen – für Kund:innen und für das Team
- Du stellst sicher, dass unsere Kund:innen jederzeit auf den bestmöglichen Support zählen können
Was bieten wir dir?
- Umfassende Einarbeitung: Du wirst von deinem Teamleiter sorgfältig eingearbeitet
- Übernahme: Wir bieten die Möglichkeit dich nach deinem Studium zu übernehmen
- Flexibles Team und Arbeitsgestaltung: Ein offenes Team und Flexibilität in der Arbeitseinteilung erwarten dich
- Attraktive Arbeitsbedingungen: Profitiere von einem vergünstigten Deutschlandticket
- Mitarbeiterrabatte: Corporate Benefits
Christmas Bonus
Company Car
Parental Leave
Company Doctor
Flat Hierarchies
Job Bike
Regular Feedback Meetings
Fair Remuneration
Was solltest du mitbringen?
- Du hast einen guten Umgang mit Kund:innen, kommunizierst sicher und arbeitest gerne im Team
- Du hast einen strukturierten Arbeitsstil und legst Wert auf Ordnung und Effizienz im Kundenservice für jedes Anliegen
- Du studierst Informatik oder bist in einem ähnlichen IT-Studium
- Du hast idealerweise Kenntnisse in der Administration, Fehlerbehebung von Archiv- und Workflow-Lösungen und im Umgang mit Microsoft SQL Servern
- Du kommunizierst verhandlungssicher in Deutsch (C2-Niveau) und hast gute Englischkenntnisse (mind. C1-Niveau)
All levels welcome (no experience required)
Languages
Skill set
Optional
About von Busch GmbH
Wir bieten ein sehr breites Spektrum von Lösungen an. Mehr als 40 Jahre Erfahrung befähigen uns, ein digitaler Wegweiser zu sein und einen individuellen Service anzubieten, den unsere Kunden benötigen. • Optimierung deines Print Outputs und WLAN-Konzepts • Einführung nützlicher Softwaretools zur Verbesserung deiner Dokumentenworkflows • die Digitalisierung deiner Dokumentenhandhabung • Outsourcing deiner Printprozesse an unsere Digitaldruckerei
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of von Busch GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Kundensupport für DMS und Workflowlösungen (m/w/d) sounds promising? We're looking forward to your application.
