Werkstudent Kundensupport in Reitsport Startup (m/w/d)
Wie finde ich die richtige Größe? Wo ist meine Bestellung? Welches Produkt ist das richtige für mein Pferd? All diese Fragen stellen uns unsere Kunden regelmäßig per Email und Telefon. Dein Job ist es, ihnen zur Seite zu stehen und dabei zu unterstützen, die Bestmögliche Lösung für ihre Pferde zu finden!
Was erwartet dich?
- Du beantwortest schriftliche Anfragen unserer Kunden und Partner
- Du beantwortest telefonische Anfragen unserer Kunden und Partner
- Du arbeitest gemeinsam mit den Kollegen Automatisierungen für häufige Fragen aus und implementierst diese in unser Systeme (wie FAQ)
- Du unterstützt bei Kundenbindungsmaßnahmen
Was bieten wir dir?
- Ein dynamisches und motiviertes Team mit flachen Hierarchien
- Die Möglichkeit, Verantwortung in unserem kleinen Team zu übernehmen
- Teilweise Homeoffice (nach Einarbeitung)
- Selbstständige Zeiteinteilung
Was solltest du mitbringen?
- Du verfügst über eine eigenständige Arbeitsweise
- Du verstehst etwas von Pferden
- Du bist freundlich, kompetent und lösungsorientiert im Umgang mit Kunden
- Du sprichst fließend Deutsch (C1+)
All levels welcome (no experience required)
Languages
Skill set
Optional
About Goodsmith GmbH
FREE THE HOOF! Wir sind überzeugt: Der natürliche Hufmechanismus sollte so frei wie möglich arbeiten können. Deshalb unterstützen wir mit unseren Produkten die Pferde, die genetisch bedingt oder wegen sportlichem Einsatz nicht barhuf laufen können.
By loading the map, cookies are set as specified in our data privacy. Learn more.
Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Goodsmith GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Kundensupport in Reitsport Startup (m/w/d) sounds promising? We're looking forward to your application.
