IT Support Mitarbeiter im Servicedesk (m/w/d)

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Permanent Employment

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Hannover

IT Support Mitarbeiter im Servicedesk (m/w/d)

Eingangsbereich
Eingangsbereich
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Immediately searched (unlimited)
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40 h per week
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No salary specified
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Partially home office possible
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Was erwartet dich?

  • Du leistest 1st-Level Support für unsere Anwender:innen im Windows Umfeld, Hardware/Software und Netzwerke
  • Du nimmst Anfragen im IT-Servicedesk an, klassifizierst und priorisierst sie
  • Du übernimmst das Onboarding neuer Mitarbeitender
  • Du meldest Ersatzbedarfe an den Einkauf, prüfst den IT-Wareneingang, inventarisierst und gibst Waren aus
  • Du installierst Software auf PCs, Notebooks, Tablets und Smartphones
  • Du pflegst und führst die IT-Wissensdatenbank und die CMDB fort
  • Du unterstützt im Bereich Softwarepaketierung
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Was bieten wir dir?

  • Sicherer Arbeitsplatz bei einem öffentlichen Arbeitgeber mit zusätzlicher Altersvorsorge
  • Tarifunabhängiges Gehalt
  • 30 Tage Jahresurlaub
  • Deutschlandticket als Null-Euro-Ticket
  • Verschiedene betriebliche Gesundheitsmaßnahmen
  • Prinzip der offenen Türen, gleitende Arbeitszeit und teilweise Homeoffice
  • Ein freundliches, kollegiales und hilfsbereites Arbeitsteam

Company Doctor

Works Council

Sport and Recreation Facilities

Company Pension Scheme

Workplace Health Promotion

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Was solltest du mitbringen?

  • Du hast eine abgeschlossene Ausbildung zum Fachinformatiker (m/w/d) für Systemintegration oder eine vergleichbare Ausbildung mit einschlägigem Schwerpunkt und fundierte Berufserfahrung im IT-Anwendungssupport
  • Du hast mehrjährige Berufserfahrung im Servicedesk bzw. IT-Support
  • Du verfügst über gute MS Windows- sowie MS Office-Kenntnisse (Windows 11, Office 2019)
  • Du hast Erfahrungen mit Softwarepaketierung (baramundi), HCL Notes und idealerweise Linux
  • Du hast Erfahrungen in der Erstellung von System- und Anwendungsdokumentationen (Confluence)
  • Du hast eine hohe Kunden- und Serviceorientierung sowie Freude im Umgang mit Kolleg:innen
  • Du trittst selbstbewusst auf, hast eine positive Art und sehr gute Kommunikationsfähigkeit
  • Du verfügst über sehr gute Deutsch- und grundlegende technische Englischkenntnisse

At least 1 year of work experience required

Languages

German
English

Skill set

MS Windows
Microsoft Office
Confluence
Optional
Softwarepaketierung
HCL Notes
Linux
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About Kassenzahnärztliche Vereinigung Niedersachsen (KZVN)

Wir sind eine Körperschaft des öffentlichen Rechts und gewährleisten die flächendeckende Versorgung der gesetzlich krankenversicherten Patienten in Niedersachsen. Als zahnärztliche Selbstverwaltung mit über 200 Mitarbeitenden betreuen wir rund 6.000 Zahnärztinnen und Zahnärzte in allen Belangen der vertragszahnärztlichen Berufsausübung.

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100-249 employees
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Public Administration
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Non-Profit

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Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.

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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Kassenzahnärztliche Vereinigung Niedersachsen (KZVN).

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.

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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.

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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer IT Support Mitarbeiter im Servicedesk (m/w/d) sounds promising? We're looking forward to your application.

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